Manufacturer of Innovative Tools & Equipment

(OEM) Original Equipment Manufacturers USA

845-679-4500

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Manufacturer of Innovative Tools & Equipment

(OEM) Original Equipment Manufacturers USA

845-679-4500

Warranty Information

IPA's 24-hour Repair or Replace Policy

We stand behind the quality of our tools and equipment. All of our tools are backed by a 24-hour (business day) repair or replace warranty policy that is second-to-none. Once your item arrives at our facility, we will repair or replace it and ship it back to you within 24-hours. To return an item for warranty, call our toll free number to receive your RGA# before shipping the product back to IPA®.

Warranty Information

The Standard Warranty states that products are warranted to be free from defects in workmanship or materials and the complete warranty details for any product are available upon request. If there is a problem due to workmanship or material defect, Innovative Products of America will repair or replace the product within 24 working hours. In the event it is determined that the product has been tampered with, or altered in any way, the warranty is void and all claims against the product will not be honored.

All warranty claims must be submitted as outlined below and shall be processed in accordance with the established 24-Hour Repair or Replace Policy. These procedures include that proof of purchase must be established (by either warranty card from the seller or by point of purchase receipt/invoice) and that the manufacturer will make every attempt to return ship the product within one business day from receipt of the returned product, freight prepaid. If it has been determined that the tool has been damaged due to misuse, Innovative Products of Amer ica Incorporated will repair the tool at a cost we deem reasonable and these charges will be the responsibility of the user.

Innovative Products of America Incorporated has established a Lifetime Warranty, 3-Year Warranty or 1-Year Warranty Policy dependent on the tool. Each warranty is suited to the individual product and a complete warranty is included with the product or supplied upon request.

LR Lifetime Warranty/Return or Replace Policy: These items are covered for the normal lifetime of the product under the stipulation of the Standard Warranty

3YR 3 Year Limited Warranty/Return or Replace Policy: These products are covered for 3 years from date of original user purchase under the stipulations of the Standard Warranty

1YR 1 Year Limited Warranty/Return or Replace Policy: These products are covered for 1 year from date of original user purchase under the stipulations of the Standard Warranty

We truly want you to be happy with our products so if you have any questions, call us toll-free at 888-786-7899 or email us.

 Register Your Warranty Here